Health Savings Accounts (HSA) - Guide/Enrollment

A Broker/Agent’s Step-by-Step Guide to Establishing a Blue Healthcare Bank Savings Account for Members

Prerequisite

• Confirm that your individual client has applied for and been approved for BlueCross BlueShield HSA-eligible high-deductible health plan (HDHP).

Application Process

All forms for enrolling and maintaining your client’s HSA are available at www.bluehealthcarebank.com or by calling (800) 663-BLUE.

Step 1: Broker forms

• Complete the HSA Broker/Agent enrollment form.
• Submit form to obtain your Agent ID number from customer service.

Step 2: Individual and Family Plan enrollment

• Provide the individual with a Blue Healthcare Bank enrollment packet. Encourage your client to carefully read the entire booklet, including every form, so he or she understands how his or her HSA will be administered.
• Ask the individual to complete and sign the application.
• Collect the application from the individual. Make sure your Agent ID number is on the application and that the application is complete, and send them to Blue Healthcare Bank at least two weeks before the plan’s effective date. This will ensure that individuals receive the welcome kit and debit cards in a timely manner.
  
  Our mailing address:
  Blue Healthcare Bank
  PO Box 610
  Williamsville, NY 14231
  or
  Fax: 1-800-207-3019

Step 3: Individual confirmation process

• The individual will receive a Welcome Kit mailed to his or her home. This kit includes website information, starter checks and deposit slips, and the toll-free customer service number. The individual will also receive a complete copy of the Truth in Savings Disclosure with Schedule of Fees, and Deposit Account Agreement, which includes Funds Availability.
• Debit Card information will be mailed to the individual's home separately from the Welcome Kit.
• The individual will receive a monthly statement showing the account balance and transaction history.

Step 4: Ongoing support

Our customer services representatives are available from 8:00 a.m. - 9:00 p.m. Eastern Time, Monday through Friday to assist you or your clients with any questions.